Quill & Courier, LLC – Website Terms of Use

v1.3 Effective Date: 07/14/2026

1. Acceptance of Terms

By accessing or using the website, platform, or services provided by Quill & Courier, LLC (hereinafter, the “Company”), you hereby agree to be bound by these Website Terms of Use (“Terms”). If you do not agree to these Terms, you are not authorized to access or use the site. Continued use of the site following any updates or modifications to these Terms shall constitute your acceptance of the revised Terms.

2. Account Registration and Access

To utilize certain features of the platform, you must create an account and provide accurate, complete, and current information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account.

3. Platform Workflow

By using the Company's platform, you acknowledge and agree that:

You shall provide accurate publisher information and complete the Stripe onboarding process for payment and tax compliance;
You shall upload metadata, interior and cover files, and any other required assets for review;
The Company shall review submitted materials and, if approved, initiate printing and distribution through its network;
The Company may utilize third-party services, libraries, and infrastructure to operate the platform and fulfill services.

4. Acceptable Use

You agree not to engage in any of the following prohibited activities:

Using the site for any unlawful, harmful, or fraudulent purpose;
Interfering with or disrupting the operation of the site or associated servers;
Attempting to gain unauthorized access to any portion of the platform or its systems;
Uploading or transmitting viruses, malware, or any other harmful code.

5. Intellectual Property

All content and materials on the site, excluding content submitted by Publishers, are the property of the Company or its licensors and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any portion of the site without the Company's prior written consent.

6. Third-Party Services

The platform may integrate or rely upon third-party services, including but not limited to Stripe, cloud hosting providers, and analytics tools. Your use of such services is subject to the respective third-party terms and privacy policies. The Company disclaims all liability for the performance, availability, or conduct of such third-party services.

7. Termination

The Company reserves the right to suspend or terminate your access to the site or platform at any time, with or without cause, notice, or explanation, subject to these Terms and applied consistently across all users, and provided such decisions are made in good faith and not for any unlawful or discriminatory purpose.

8. Disclaimer of Warranties

The site and services are provided on an “as is” and “as available” basis. The Company makes no representations or warranties, express or implied, regarding the availability, accuracy, reliability, or suitability of the site or its content for any purpose.

9. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site or services, even if the Company has been advised of the possibility of such damages. The Company's total liability to you for any claim arising out of or relating to these Terms or your use of the site shall not exceed the amount paid, if any, by you to the Company in the twelve (12) months preceding the event giving rise to the claim.

10. Dispute Resolution: Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to this Agreement shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) pursuant to its Commercial Arbitration Rules. The arbitration shall take place in the State of Delaware, unless otherwise agreed in writing by both parties, and shall be governed by the Federal Arbitration Act. Each party shall bear its own legal costs, unless the arbitrator determines otherwise. The arbitrator's decision shall be final and enforceable in any court of competent jurisdiction.

The Publisher agrees to resolve any disputes with the Company on an individual basis and expressly waives any right to participate in a class action, class arbitration, or representative proceeding.

11. Amendments

The Company reserves the right to amend or modify these Terms at any time. Any such changes shall be posted on the website. Continued use of the site following such changes shall constitute your acceptance of the revised Terms.

12. Miscellaneous

These Terms constitute the entire agreement between you and the Company regarding your use of the site and supersede any prior agreements or understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. The Company's failure to enforce any right or provision shall not constitute a waiver of such right or provision.

13. No Competitive Access and Data Scraping

By accessing or using the platform, you represent and warrant that you are not an employee, contractor, agent, affiliate, or representative of a company—or any of its subsidiaries, parent companies, or imprints—that offers print-on-demand, book printing, or distribution services that compete directly with Quill & Courier, LLC. This restriction includes individuals acting on behalf of such entities, whether directly or indirectly. It does not apply to independent publishers or publishing professionals using the platform to print and distribute their own or their clients' works.

You further agree not to use any automated system, software, script, bot, crawler, or similar mechanism to access, scrape, extract, or index any portion of the platform, including but not limited to pricing data, royalty calculations, metadata, or user interface elements. Manual or automated data harvesting for commercial or competitive purposes is strictly prohibited.

The Company reserves the right to suspend or terminate any account found to be in violation of this provision and to pursue legal remedies, including injunctive relief and damages, as appropriate.

14. Confidentiality and Competitive Disclosure

By using the platform, you agree not to disclose, share, or transmit any non-public information about the platform—including but not limited to pricing structures, royalty calculations, user interface designs, workflows, or operational processes—to any third party that offers or intends to offer print-on-demand, book printing, or distribution services.

This includes, but is not limited to, sharing screenshots, forwarding internal communications, or using proprietary information obtained through the platform to solicit competing services, request feature replication, or negotiate alternative pricing with competitors.

Violation of this provision may result in immediate account termination and legal action, including injunctive relief and damages, as appropriate.

15. Public Disclosure of Platform Content

You agree not to publicly share, post, or distribute any screenshots, screen recordings, videos, or other visual or textual representations of the platform's interface, features, pricing, or internal workflows without prior written permission from Quill & Courier, LLC. This includes sharing such content on social media, public forums, blogs, or review sites.

This restriction does not apply to private, good-faith sharing with collaborators, authors, or clients for the purpose of using the platform as intended. However, you remain responsible for ensuring that such sharing does not violate the confidentiality or competitive disclosure provisions of this Agreement.

Unauthorized public disclosure may result in account suspension or termination and may be subject to legal action.

16. Relationship to Other Agreements

If you enter into a separate Publishing & Distribution Agreement with Quill & Courier, that agreement shall govern in the event of any conflict between the terms of that agreement and these Terms & Conditions.